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RODMENA

Services

How we work with you

Engineering platforms, distributed systems and workflow automation, from architecture to live service and support, delivered by the engineers who build and operate our own.

What we do

Software platform development

End-to-end design and delivery of bespoke software platforms in Python, Erlang/Elixir and JavaScript, from the first architecture review to a service your own engineers can operate.

  • Architecture and design
  • Full-stack delivery
  • API and service design
  • Hardening for live service

Distributed systems

Fault-tolerant, horizontally scalable systems built for reliability under load, using proven concurrency and messaging patterns rather than novel ones.

  • Scalability and resilience
  • Concurrency patterns
  • Fault isolation
  • Performance tuning

Workflow automation

Design and implementation of durable workflow orchestration: event-driven flows, human-in-the-loop steps and custom workflows, including deployment and configuration of our Highway engine where it fits.

  • Workflow design
  • Highway deployment
  • Event-driven flows
  • Human-in-the-loop steps

Cloud and data infrastructure

Cloud architecture and data platforms on AWS and PostgreSQL, from provisioning and infrastructure as code to observability, backups and cost control.

  • AWS architecture
  • PostgreSQL at scale
  • CI/CD and infrastructure as code
  • Monitoring and observability

Integration

Connecting systems, APIs and third-party services cleanly, bridging legacy platforms with modern infrastructure without a big-bang migration.

  • API integration
  • Webhooks and connectors
  • Legacy system bridges
  • Data pipelines

Support and consulting

Ongoing support, training and strategic engineering consulting to keep the systems you depend on healthy, delivered by the engineers who build and operate ours.

  • Technical support
  • Architecture review
  • Team training
  • Security hardening

Core technologies: PythonErlang / ElixirJavaScriptPostgreSQLAWS

Engagement

How we engage

  1. Step 1

    A scoped plan first

    Engagements start with a scoped implementation plan: architecture review, deployment, data migration where needed and hands-on training for your team.

  2. Step 2

    Documentation as a deliverable

    Documentation is part of what we deliver, not an afterthought; the aim is that your engineers can operate the system without us.

  3. Step 3

    Terms you can check

    A Data Processing Agreement aligned with UK GDPR Article 28 where we process personal data, severity definitions and maintenance windows published in advance, and an exit plan agreed in the contract.

  4. Step 4

    Support from the builders

    Support is provided directly by the engineers who design and build our systems; there is no tiered call centre between you and the people who can fix the problem.

Support model, severities and maintenance Data Processing Agreement Exit & portability

Questions

Straight answers

How does an engagement start?

With a scoped implementation plan: an architecture review, the deployment approach, any data migration and the training your team needs. The plan, the support hours and the response commitments are agreed in the contract before work begins.

Do you sign a Data Processing Agreement?

Yes. Where we process personal data on your behalf we work under a signed DPA aligned with UK GDPR Article 28; the terms we offer are summarised on the DPA page and requests go to legal@rodmena.co.uk.

Can you work on our own infrastructure?

Yes. Customer deployments run wherever you choose, commonly your own infrastructure or UK and EU cloud regions, so the data never leaves your control in the first place.

What are your response times?

Response and resolution targets, uptime commitments and support hours are agreed per contract so that every commitment we make is one we can keep. Severity definitions and the maintenance approach are published on the Service and SLA page.

Tell us what you are building

A scoped plan, a DPA where needed and an exit plan agreed up front. Sales and bids answer from sales@rodmena.co.uk.