Privacy Policy

1. Introduction

RODMENA LIMITED ("we," "us," or "our") is committed to protecting your privacy in accordance with the UK Data Protection Act 2018 and UK GDPR. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

For Mobile Applications: If you are using any of our mobile applications, please refer to our mobile-specific privacy policy at https://rodmena.app/privacy.html, which provides additional information about data collection and usage specific to mobile platforms.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, company name) when you submit enquiries
• Technical information you voluntarily share in communications
• Any other information you choose to provide

2.2 Information Collected Automatically

• IP addresses and browser information
• Device and operating system information
• Usage data and analytics (pages visited, time spent)
• Cookies and similar tracking technologies

3. Legal Basis for Processing

We process personal data based on:

• Legitimate Interests: To operate our business and provide services
• Consent: Where you have explicitly agreed to processing
• Contract: To fulfill our contractual obligations
• Legal Obligations: To comply with applicable laws

4. How We Use Your Information

We use collected information to:

• Respond to your enquiries and provide customer support
• Improve our website and services
• Send service-related communications
• Comply with legal obligations
• Protect our rights and prevent fraud

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Enquiry data is typically retained for 2 years unless a longer retention period is required by law.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers who assist in operating our business
• Professional advisers (lawyers, accountants, auditors)
• Law enforcement or regulatory authorities when required by law
• Third parties in connection with business transfers or acquisitions

7. International Data Transfers

We primarily process data within the UK. Any international transfers will be conducted in compliance with UK GDPR requirements, using appropriate safeguards such as Standard Contractual Clauses.

8. Your Rights

Under UK data protection law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Request limited processing of your data
• Portability: Receive your data in a structured format
• Object: Object to certain types of processing
• Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at: privacy@rodmena.co.uk

9. Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Cookies

Our website uses essential cookies for functionality. We do not use tracking or marketing cookies without your explicit consent. You can control cookie settings through your browser.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

14. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

15. Contact Information